Every call, answered. An AI front desk for athenahealth practices.

Yes. MedPhone encrypts all PHI at rest with AES 256 and in transit with TLS 1.3, and maintains a full audit log of every call and every EHR action. Every vendor that can touch PHI is held to the same obligations, and the full compliance documentation is available to compliance officers on request.

MedPhone is live in production on athenahealth as a verified Marketplace Partner. eClinicalWorks, ModMed, Dentrix and NextGen each have a partial integration covering core scheduling workflows, with further capabilities in active development. Custom integrations are available for practices at 10 providers or more on other systems.

MedPhone bills on the calls it answers, starting at $150 a month, so hiring another receptionist never raises the bill. A fully loaded front desk hire in the US averages about $52,000 a year and works forty hours of the week. MedPhone costs a fraction of one and answers all one hundred and sixty eight.

Yes. MedPhone routes complex or urgent calls to designated staff based on rules set per practice. Transfer rules cover on hours, after hours, and specific call types like clinical questions or urgent triage.