Missed call revenue calculator for medical practices.
Four numbers you already know, and an honest estimate of what your practice loses to calls nobody answers.
How much is your practice losing to missed calls?
Enter four numbers. See the annual revenue walking to the next practice on the list.
Typical primary care practice: 600 to 1,200 per month.
Percentage that ring out or hang up in queue. Busy practices: 15 to 25%.
Rough benchmark: 15 to 25% of missed inbound.
Primary care: $300 to $800. Specialty: $600 to $2,000. Dental: $500 to $1,500.
Your annual revenue at risk
$192,000
Missed new patients per month
32
Recovery at 80% capture
$153,600
What this means for MedPhone
MedPhone deploys for about $14,400 per year for a practice at typical call volume. On your numbers it breaks even at 7.5% capture of your missed calls.
At 80% capture, the net benefit works out to $139,200 per year.
Estimates only. Actual results vary by practice, payer mix, and call handling.
How the math works.
Your monthly call volume times your abandonment rate gives the calls nobody answers. A share of those are new patients shopping for a practice, and a new patient who reaches voicemail books with the next clinic on the list rather than calling back.
Multiply those lost new patients by twelve months and by what a new patient is worth over their time with you, and you have the annual revenue at risk. The recovery figure assumes MedPhone captures 80 percent of those calls, which is a deliberately conservative number rather than a best case.
The break even line is the share of missed calls MedPhone would need to capture just to cover its own cost. Below that number MedPhone does not pay for itself on new patient revenue alone, and the calculator will say so rather than hiding it.
These are estimates. On a demo we run the same math against your actual call reports instead of benchmarks.
Run this against your real call reports.
Twenty minutes. We pull your actual numbers instead of benchmarks and show you the live pilot.
Book a demo